Major Connect Live LLC, Terms of Service and Purchases Policy 
Last updated: May 4, 2026

Please read these Terms of Service/Purchase Policy ("Terms", "Terms of Service") carefully before using the www.majorconnectlive.com website (the "Service") operated by Major Connect Live LLC ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms and policies. These Terms and policies apply to all visitors, users, purchasers and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms and polices. If you disagree with any part of the terms then you do not have permission to access the Service. By moving forward with any purchase provided by Major Connect Live you agree to our Terms of Service and Purchase Policy.

COVID-19 RISK ACCEPTANCE: An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness—including, without limitation, exposure to COVID-19 or any other bacteria, virus, or other pathogen capable of causing a communicable disease or illness, whether that exposure occurs before, during, or after the event, and regardless of how caused or contracted—and you hereby waive any and all claims and potential claims against Major Connect Live, the Artist/Talent, the Event Organizers and against any companies affiliated with Major Connect Live, the Artist/Talent, or the Event Organizers—relating to such risks, hazards, and dangers.

Purchases
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
 
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

REFUNDS OR EXCHANGES

ALL SALES ARE FINAL. ALL SALES ARE NON-REFUNDABLE. Major Connect Live does not offer refunds or exchanges of tickets and/or passes purchased on the Major Connect Live web site or via our mobile site. The following circumstance is exempt from the No refund or exchange policy: (Canceled events, Pass Protection). CANCELED EVENTS If you've purchased tickets and/or passes to a show that has been canceled, you will be eligible for a refund minus the initial service charge and processing fee. If a refund is approved, funds will take 7-10 business days to be credited back to your account/card.
 
POSTPONED OR RESCHEDULED EVENTS
If a show is postponed or rescheduled, your initial purchase will automatically be valid for the rescheduled event. Your purchase can only be eligible for a refund if the event is canceled completely.
 
PASS PROTECTION
With VIP Pass Protection, if you can't attend your VIP activation for reasons you'll get 100% of the base pass price returned to you, not including service fees or pass protection fees. If your VIP activation has been rescheduled your pass or passes will rollover to the new date and automatically be valid for the rescheduled activation along with your VIP Pass Protection Coverage. If your VIP activation gets canceled or if you cannot make the rescheduled activation date, you can cancel your VIP Meet & Greet purchase and receive 100% of your “base purchase price”. “Base Purchase Price” is the price of your purchase NOT including any fees and/or charges added at time of your purchase. (i.e. Service Charge, Processing Fee and VIP Pass Protection Fee). For any reason if you are unable to attend the VIP activation, you may request to cancel your VIP Pass for a full reimbursement, up to 48 hours before the date and time of the activation. Cancellation requests made within 48 hours of the activation date and time will not be honored and will not be eligible to receive a refund. For cancellation request, please contact vipteam@MajorConnectLive.com Please Note**  Major Connect Live are not the sole decision makers for refunds. Any refund or exchange is at the discretion of the artist's management and/or promoter. 

REDEEMING YOUR PURCHASE
After your online purchase is successful and confirmed you will be emailed your confirmation. Please read your confirmation carefully, it will provide you with important information about redeeming your tickets and/or passes. Please have your confirmation email with our reference number and please be ready to present your picture I.D.
 
Availability, Errors and Inaccuracies
We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Major Connect Live LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Major Connect Live LLC.
 
Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by Major Connect Live LLC

Major Connect Live LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Major Connect Live LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.
 
Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
 
Indemnification
You agree to defend, indemnify and hold harmless Major Connect Live LLC and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.

Limitation Of Liability
In no event shall Major Connect Live LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
 
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Major Connect Live LLC its subsidiaries, affiliates, and its licensor do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
 
Exclusions
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
 
Governing Law
These Terms shall be governed and construed in accordance with the laws of Nevada, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
 
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
 
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@majorconnectlive.com


By visiting this page on our website: http://www.majorconnectlive.com/contact